PRIVACY POLICY

PRIVACY POLICY

LAST UPDATED 08/13/2024

Your privacy it’s important to us. This privacy policy addresses how AMILA (Amila the Brand) collects, protects, and uses information provided by you. By visiting www.amilathebrand.com (the site), and providing your information, you agree to keep the practices named in this policy. 

WHAT INFORMATION IS COLLECTED

TYPE OF INFORMATION 

(1) “PERSONAL DATA” such as your name, email address, phone number, mailing address, and other information that can be used to directly contact you.

(2) “DEVICE INFORMATION” the information relating to the device you are using to access our Services, such as your IP Address, mobile device Identifiers (including Apple IDFA or Android Advertising ID), the type of browser and operating system you are using, the identity of your internet service provider, and your device setting browser.

(3) “USAGE DATE” which is data collected from your use of Services; the pages you visit, the sites you visit before/ after ours, your actions within the Services, the content/ advertisements you engage with (viewed, forwarded, and/ or clicked on), date and time stamps, diagnostic crashes, performance logs and reports.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

PERSONAL DATA

You may enter and use the website without providing personal information. However, we will collect data, relevant to personal data to provide you with certain services, including if you wish to contact us, subscribe or opt in to our newsletter alerts, subscribe or opt in to our SMS messages, sign up for product waitlists, order our products, submit product reviews, questions, feedback, or user comments, complete surveys, contact customer support services, or engage with Services. 

We use collected personal data to respond to your requests, communicate with you regarding Services and our content, send you promotional or marketing communications, guard against fraud, and provide product informational. We also use collected personal data to service your request orders, provide you with applicable services, features or functionalities.

When you submit personal data through the Services and our content, whether by directly providing it to us upon request or voluntarily disclosing through comments, you are giving direct consent to the collection, use, and disclosure of your Personal Data as set forth in this Privacy Policy. 

DEVICE INFORMATION AND USAGE DATA

Whether or not you submit personal data, every time you access our Services we or our service providers may collect, store or accumulate certain Device Information and Usage Data. This information may be used in the furtherance of the purpose described about within retrospect to personalized data and in aggregate form for internal purposes, such as optimizing the Services, evaluating the popularity of content, generating statistics and developing marketing plans, and otherwise for general administrative, analytical, research, optimization, and security purposes. 

INFORMATION TO AND FROM SOCIAL NETWORKS

We may provide functionality that will allow you to crossover to third party social media platforms for our website, such as Instagram, Tik Tok, or Twitter (all examples of “Social Networks”. If you connect through a Social Network, we may collect Personal Data from your profile, such as your name, username, e-mail address and we will the Personal Data provided for the purposes set forth. Additionally, our services may offer social sharing features that will allow you to “Like”, or “Share” on a Social Network. If you decide to use these features, it may result in the collection or sharing of information both to and from the Networks. 

HOW WE USE YOUR INFORMATION 

In no event will we ever disclose, rent, sell, or share any of your Personal Information to third party for the purposes described below. 

We contract with companies or individuals to provide services related to the functionality and features of the Services rendered. Content streaming, email and hosting services, software development, data management, orders, payment processing, management of forms, quizzes and polls, customer service, returns, live chats, marketing, fraud prevention, product reviews or questions, and administration of contents, are all examples in Services rendered for the functionality and features offered. 

We use Shopify, Inc. to host our website and to process your orders.

The server will automatically log your IP address to access our website as well as other information about your visit such as: the pages accessed, information requested, the date and time of your request, and your browser version of the operating system. 

We may share your information (a) in response to subpoenas, court orders, or other legal processes to establish or exercise our legal rights to defend against legal claims or as otherwise required by law. We reserve the right to waive any legal objection or right available to us (b) when we believe it is appropriate to investigate, prevent, or take action, regarding illegal or suspected illegal activity; to protect and defend the rights, property, or safety of our company or users, or others; in terms of and in connection of our Terms of Services and other agreements. 

COOKIES AND BEACONS 

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Please note that while your browser may allow you to transmit a “do not track” signal, like many websites, our Site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.

WEB BEACONS

Web beacons, or clear gifs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on our Site by informing us what content is effective. We do not tie the information gathered by web beacons to your personal information.

SECURITY

The security of your personal information is important to us. When you provide sensitive personal information (such as a credit card number), we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us and to guard against loss, unauthorized access, misuse, disclosure, alteration and destruction, both during transmission and once we receive it.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. Please keep this in mind when disclosing any personal information to us or any other party online. In the event that we learn of a security breach, we may notify you electronically or in writing, to the extent required by law, so you may take appropriate protective steps. If you have any questions about security on our Site, please contact us as indicated below.

LINKS TO OTHER SITES

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

YOUR RIGHTS

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights were indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

CHILDREN UNDER 18

This Site is not designed for children, and we do not wish to collect personal information from children under 18. If a child under the age of 18 has provided us with personally identifiable information online, we ask that a parent or guardian contact us to have that child’s information deleted. You must be 18 or over to purchase products and provide personal information to this Site.

CALIFORNIA RESIDENTS

California’s “Shine the Light” law permits our users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for their own direct marketing purposes in the previous calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to info@bodybyraventracy.com, and are free of charge. However, we do not disclose personal information protected under the “Shine the Light” law to third parties for their own direct marketing purposes.

The CCPA provides California residents with the following rights:

1. Right to Know: You have the right to request that we disclose certain information to you about the Personal Information we collected, used, disclosed, and sold about you in the past 12 months. This includes a request to know any or all of the following:

  • The categories of Personal Information collected about you.

  • The categories of sources from which we collected your Personal Information.

  • The categories of Personal Information that we have sold or disclosed about you for a business

    purpose.

  • The categories of third parties to whom your Personal Information was sold or disclosed for a

    business purpose.

  • Our business or commercial purpose for collecting or selling your Personal Information; and

  • The specific pieces of Personal Information we have collected about you.

2. Data Portability: You have the right to request a copy of Personal Information we have collected and maintained about you in the past 12 months.

3. Right to Deletion: You have the right to request that we delete the Personal Information we collected from you and maintained, subject to certain exceptions. Please note that if you request deletion of your Personal Information, we may deny your request or may retain certain elements of your Personal Information if it is necessary for us or our service providers to:

  • Complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between our business and you.

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.

  • Debug to identify and repair errors that impair existing intended functionality.

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free

    speech, or exercise another right provided for by law.

  • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6

    (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the deletion of the information is likely to render impossible or seriously impair the achievement of such research, if you have provided informed consent.

  • To enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.

  • Comply with a legal obligation.

  • Otherwise use the Personal Information, internally, in a lawful manner that is compatible with the

    context in which you provided the information.

4. Right to Opt-In to Financial Incentives: You have the right to opt-in to financial incentives. You also have the right to opt-out at any time. Please see the “Notice of Financial Incentive(s)” section below for more information about the financial incentive(s) and/or price or service difference(s) that we may offer.

5. Right to Opt-Out/In: You have the right to opt-out of the sale of your Personal Information. You also have the right to opt-in to the sale of Personal Information.

6. Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for the exercise of your CCPA privacy rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.

  • Charge you different prices or rates for goods or services, including through granting discounts or

    other benefits, or imposing penalties.

  • Provide you a different level or quality of goods or services.

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods and services.
Some of our products and services, however, may require your Personal Information. If you choose not to provide your Personal Information that is necessary to provide any aspect of our products or services, you may not be able to use those products or services. In addition, as described in the section captioned “Your Rights” in the Privacy Policy, it is possible to change your browser settings to block the automatic collection of certain information.

FINANCIAL INCENTIVES

From time to time, we may offer a financial incentive and/or price or service difference to our customers related to the collection of Personal Information. This Notice of Financial Incentive(s) explains the financial incentives or price or service differences that we may offer, so that you can make an informed decision on whether you would like to participate.

Customers who sign up for our emails/ SMS may receive a coupon code on their next purchase. You can opt-in to receive this code by providing your email address and/or phone number. You have the right to withdraw your consent to participate at any time and can do so by clicking on the “Unsubscribe” link at the bottom of our marketing communications.

Generally, we do not assign monetary or other value to Personal Information. However, in the event we are required by law to assign such value in the context of financial incentives or price or service differences that we offer, we have valued the Personal Information collected and used as being equal to the value of the discount code or financial incentive offered, and the calculation of the value is based upon a reasonable and good-faith estimate often involving the consideration of (a) the categories of Personal Information collected (e.g., email addresses and phone numbers), (b) the value of the discount offered, and (c) the value of the total purchase (excluding taxes and fees). The disclosure of the value described herein is not intended to waive, nor should be interpreted as a waiver to, our proprietary or business confidential information, including trade secrets, and does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards

If you have any questions regarding the use of our Site or Privacy Policy, please contact us please contact us support@amilathebrand.com.